Join the Team
Omaha Design Center is excited to grow our team as the business continues to grow. Check out the available openings below:
Customer Experience Intern
Omaha Design Center is seeking talented and enthusiastic interns to support the Customer Experience team. Omaha Design Center hosts hundreds of events each year ranging from weddings, corporate events, non-profit fundraisers, concerts, nightlife parties, fashion shows, conferences and more.
The Event Concierge is the face of Omaha Design Center for each event and primarily responsible for maintaining the customer experience. Each event requires several months of planning intricate details, client meetings, tastings and vendor coordination to maintain the level of excellence we are known for. The Customer Experience Intern will support the VP of Customer Experience, Marketing Specialist and Event Concierges in daily tasks. Check out the skills needed below:
Communication Master- the Event Concierge is the controller of information and must be able to communicate well with customers, internal team, and external vendors to keep everyone in the know.
Calm, Cool & Collected- during an event, things can get hairy quick. Event Concierges need to remain calm during crisis and be able to craft and implement a solution.
Computer Savvy- Event Concierges will work with various computer software to provide a complete picture of their event.
Composed- Organizational skills are imperative for the Event Concierge as they will constantly be called upon to multi-task regularly.
Creative- Able to create unique and budget-sensitive solutions for the customer and input fresh ideas into their event planning.
Client communication via phone, email, in-person, and customer relationship management software
Opening the building on Event Day for clients to set up
Organization, Inventory and prepping of Rentable Items and décor
Providing Tours to customers
Assisting Event Concierges for event-related tasks prior to, during, and post-events
Assemble marketing materials
Representing Omaha Design Center during marketing events such as bridal fairs
Interact with vendors
Excellent communication skills on phone and in email
Confidence and ability to put guests at ease
Proficiency in using web-based tools such as outlook and event management software
Attention to detail and aesthetics
Hours & Growth Potential
Hours vary based on event needs and intern availability. Some weekends and evenings will be required.
Omaha Design Center is a fast-growing business which means there are opportunities to advance as the business expands. Each team member will be promoted based solely on merit and job performance as opportunities arise and fit the team member in question.